Privacy Policy

Cape Cod Tech Care (referred to as "we," "us," or "our") operates the website capecodtechcare.com. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard any personal information you provide to us through our Website, particularly via our online contact form. By using our Website or submitting information through the contact form, you consent to the practices described in this policy.

1. Information We Collect

We collect limited personal information only when you voluntarily provide it to us. This occurs primarily when you use our online contact form to inquire about our services or communicate with us.

The types of information we may collect include:

• Contact details, such as your name, email address, phone number, and any other information you choose to include in your message.

• The content of your inquiry or message.

We do not collect any information automatically. Specifically:

• We do not use cookies, tracking pixels, web beacons, or any other tracking technologies.

• We do not collect browsing data, IP addresses for tracking purposes, location data, or any other non-voluntary information.

2. How We Use Your Information

We use the information you provide solely to respond to and communicate with you regarding your inquiry or to discuss potential business opportunities as a client or customer.

Your information helps us:

• Reply to your message.

• Provide the information or assistance you requested.

• Maintain records of our communications for business purposes.

We do not use your information for marketing, advertising, profiling, or any other purposes beyond direct communication related to your contact.

3. Text Messages (SMS)

If you provide your phone number through our contact form, we may occasionally send you text messages (SMS) only for important service-related communications, such as scheduling appointments, updates on services you have requested or discussed, or other operational needs directly tied to your inquiry.

We will never send promotional, marketing, or advertising text messages.

Opting Out of Text Messages You can opt out of receiving text messages from us at any time. Simply reply STOP, QUIT, END, CANCEL, UNSUBSCRIBE, or any similar clear request (e.g., “please stop texting me”) to any text message we send you. We will honor your opt-out request promptly and will not send you any further text messages after processing it (typically within a short time, such as 24 hours, or as required by law).

After opting out, you may still receive communications from us via email or phone call (if you have not separately opted out of those), unless you request otherwise.

Message and data rates may apply depending on your carrier and plan. We are not responsible for any charges you may incur from your mobile provider.

4. Sharing or Disclosure of Your Information

We do not sell, rent, trade, or otherwise disclose your personal information to third parties for commercial purposes.

We may disclose your information only in limited circumstances:

• To our employees, contractors, or service providers who need access to it solely to help us respond to you or deliver text messages (e.g., email hosting or SMS service providers). These parties are obligated to keep your information confidential and use it only for the purposes we specify.

• If required by law, court order, or government authority.

• In connection with a business transfer (e.g., merger, acquisition, or sale of assets), where your information may be transferred as part of the transaction, subject to continued protection under this policy.

5. Data Security

We take reasonable measures to protect the personal information you provide, such as secure storage and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information only as long as necessary to fulfill the purpose for which it was collected (e.g., responding to your inquiry, any follow-up communications, or service scheduling) or as required by applicable law. Once no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you.

• Request correction or deletion of your information (subject to legal obligations).

• Withdraw your consent for us to process your information or send text messages (which may limit our ability to respond to future inquiries or provide updates).

To exercise these rights or if you have questions about this policy, please contact us using the details below. We will respond to your request within a reasonable timeframe.

We do not honor "Do Not Track" signals because we do not engage in tracking.

8. Children's Privacy

Our Website is not directed to children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our handling of your personal information, or opting out of communications, please contact us at:

Cape Cod Tech Care
Cape Cod, Massachusetts
Email: tim@capecodtechcare.com
Phone: 774-361-5764
Website: capecodtechcare.com